1. The Lost Points purchased on the website will automatically be sent to the corresponding game character via the in-game mail. Reminder: To avoid losses, please confirm your character info before recharging.
2. Lost Points can be exchanged for any fiat currency in-game items except for subscriptions. Each point amount corresponds to a price tier in-game. (e.g., 12 Lost Points can be exchanged for a pack priced at $1.99, and 648 Lost Points can be exchanged for a pack priced at $99.99).
3. Participation in in-game events will be based on the actual time the Lost Points are used. Example: During cumulative top-up events, using Lost Points to exchange for in-game packs will count toward the event and increase the corresponding Patron XP.
4. If the selected character is on a server being merged or under maintenance, payment for the purchases will be temporarily unavailable. Please wait until the server is back online to complete the purchase.
5. If you stay on this page for too long, changes to top-up information may not be updated in time. It is recommended to refresh the page before making a payment to ensure the latest information.